After-Sales Service Details
1. Service items:
①Equipment installation and debugging ②Operation training ③Operation and maintenance ④Usage consultation
⑤Product warranty ⑥Application communication
Operational Training
Training content: basic knowledge of equipment operation, safe and correct use, etc.
Training method: A combination of door-to-door individual guidance and centralized training at the company
Operation and Maintenance
1. Maintenance service content:
If any problems arise during the use of the equipment, we will promptly come to you for maintenance and repair.
2. Maintenance service methods:
Hotline or letter service, users come to receive services
Service personnel come to your door to provide services.
Consulting Services
All repairs use genuine parts approved by Emdoor Info. Professional technicians, high-quality maintenance services, and standardized unified management make customers worry-free.
Product Warranty
Warranty is provided for one year from the purchase of the product.
Service Provision and Supervision
Various after-sales services are provided by the sales units (branch offices, agents) and authorized service agencies of Langdi (Shenou) Company.
